Knowledgebase

What are some account basics?

We'll explain some basic procedures and steps to use your account.

Username and Passwords:
These are stated in the welcome email you received with your account activation. They're used to access your FTP and website Cpanel (control panel).

Once you've begun the dns update to use our name servers it will take anywhere from 48 to 72 hours for all worldwide DNS records to reflect the changes. We recommended you use the IP address until you can verify your domain is being served from our servers.

To access your website control panel you can login into it using http://www.your_domain.com:2082
or
https://www.your_domain.com:2083 (secure)

Replace www.your_domain.com with your actual domain hosted with us or the server ip we assigned you in the welcome email.

You can upload your files you want to make web accessible to the "public_html" directory in your account. DO NOT delete files that have been created by the system or your account may cease to work!